Shipments and refunds
All products have cost shipment are include (shipping is free)
All products are shipped from warehouses located in the EU and only to customers in the EU, so you have 99% sure that the order will reach you.
We are responsible for shipments up to 1 kg until they are received by the customer.
We refund 100% of the orders to the following countries:
Germany, France, Netherlands, Italy, Spain, Poland, Slovakia, Czech Republic, Lithuania, Belgium, Hungary, Slovenia.
We refund 50% of the orders for countries:
Sweden, United Kingdom, Switzerland, Finland, Croatia.
Shipments are prepared and packaged in discreet way and shipped up to 2 days after receiving payment via UPS, DPD, DHL, GLS or by registered priority mail (in this case, we choose the supplier on the day of shipment. The choice depends on the customer, the type and size of the order).
All shipments that we send have a tracking number that we always provide to you so that you can follow the path that your shipment has passed from our warehouse to you at any given time.
If You need more informations always feel free to contact us. Our e-mail adress: [email protected]